Browser Support Policy

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Browser Support Policy

Zeltaa is committed to making our website easily accessible and consistent across supported browsers and platforms. Because it is not always possible or practical for us to fully test and validate our website using every available operating system and browser combination, we have implemented this policy to ensure that we support the majority of our users.

Development Principles and Web Standards


Zeltaa attempts to minimize browser-support issues by following three best practices:

• Develop websites and applications using W3C web standards and according to Zeltaa's Accessibility Policy
• Avoid technologies that are only supported by certain browser types (e.g., ActiveX)
• Avoid programming implementations that are only supported by certain browser types (e.g., CSS extensions)

General Browser Requirements

To successfully interact with our websites and services, your browser must meet the following requirements:

• The browser must be configured to accept cookies
• The browser must be configured to execute JavaScript
• The browser must be capable of 128-bit SSL encryption

Even if you are using a supported browser, you might not be able to successfully use our online services if you have disabled cookies or JavaScript.

Specific
Browser Support

To maximize our ability to successfully support our customers' needs, Zelta uses statistical data from web visitors and registered users, rather than generic industry data, to identify the browsers used by our target audience. We regularly review this data to determine which browsers to support.

Resolving
Browser Issues

If you are experiencing a problem using one of the browser/platform combinations we support, please contact our technical support group for assistance. If you are experiencing a problem on an unsupported browser/platform combination, the issue might be resolved by moving to a supported browser.



Recommendation

We recommend using the latest production-level versions of these browsers. In particular we strongly suggest using Chrome or Firefox. You can access Zeltaa through any computer or mobile device using any of the following supported browsers:

• Mozilla Firefox 3.0 and higher for Linux, Mac OS, and Windows
• Internet Explorer 8.0 and higher for Windows
• Apple Safari 3.0 and higher for Mac OS
• Google Chrome 1.0 and higher for Windows

Regardless of your browser type, you must have cookies enabled to use Zeltaa. Also, if your browser supports it, enable JavaScript. Other browsers might also work, but we do not attempt to resolve problems with browser/platform combinations other than those listed above. Browsers that have been developed to comply with the W3C guidelines and specifications, including mobile browsers, should operate successfully.


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About Zeltaa

Zeltaa support “is a team of Certified Systems Engineers (CSE) who has enormous experience in delivering quality technical support services across the globe.Our technical support covers a range of computer and Smartphone related issues which can be resolved by email, phone and online chat.

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